Review of Labtests, once problems solved
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A review of pathology services in Auckland will be carried out to see what can be learned from problems during a change over in providers, Health Minister Tony Ryall says.
But first the problems need to be fixed.
Ten per cent of the services will be handed back to Diagnostic Medlab (DML), the provider that lost the multi-million dollar contract to rival Labtests, it was announced today.
The arrangement would last four years and comes after much criticism over Labtests’ performance.
DML will start before the end of the month.
It should take pressure off Labtests, he said.
Mr Ryall said the arrangement would help fix the problem but it would still be “some time before things were fully remedied”.
The problems with services were unacceptable and not “what we were promised in Auckland”. .
Aucklanders were promised a quality laboratory service which has not been delivered, he said.
“Right now, I don’t want people looking in the rear-vision mirror I want them focused on the urgent issue of fixing this.
The main focus now was “putting every effort in making sure this gets fixed” and the review would follow that, Mr Ryall said.
Labtests is owned by Australian company Healthscope.
“There will be a focused review at the end of this to uncover the learnings for the health sector so something like this can never be repeated,” Mr Ryall told reporters.